The dotCommerce blog

3 weeks ago, I attended the first UK “Meet Magento” conference at the Queen Elizabeth II Conference Centre in Westminster, London. When I first heard about the event I was very enthused; in light of the devel0pment of our new “dotMailer for Magento Connector”. Read the rest of this entry »

Last night, the dotCommerce team put phase 1 of high class lingerie brand Myla’s website to bed.

Myla talked to dotCommerce having become increasingly unhappy with their existing edition of Magento and with a list of improvements and functionality that they wanted to see in Magento. Read the rest of this entry »

The dotCommerce Technical Development Team have been working solidly over the last couple of months making changes to the dotCommerce back end. We’ve made it even easier than before for our clients to manage their eCommerce sites.

New menu structure Read the rest of this entry »

The dotAgency Team have just completed a project of not 1 but 2 sites for client Rapid Climate Control Ltd.

An existing dotMailer and dotSearch client, Rapid Climate Control came to dotAgency to update their internet presence with 2 websites. One site specifically for their B2B service orientated audience, Rapid Climate Control and the second for their customers looking to purchase climate control systems online, Rapid Heatbusters. Read the rest of this entry »

700 entries from 17 European Countries and Nicole Farhi wins not 1, but 2 Bronze Lovie Awards for Retail Shopping and Design

The whole dotCommerce team are very chuffed to be able to tell you that judges from The International Academy of Digital Arts and Sciences (IADAS) have awarded Nicole Farhi eCommerce the Bronze Lovie Award in 2 categories – Retail Shopping and Design. Read the rest of this entry »

October is always a busy month for tradeshows, events and conferences. Whilst the leaves are turning and we start bringing out the coats and woolly jumpers for the winter, we should all be hot footing it to our nearest event(s) to see what’s new and take learnings from those established key players and competitors.

At dotDigital, we love getting out and about and we’re in the middle of a very busy few weeks presenting at and attending a variety of events and conferences. Take a look at our event calendar and a quick update to what’s happening at each below. Read the rest of this entry »

We’ve all been stuck for what to give someone, whether it’s a birthday, Christmas, a special occasion, or just to say I Love You, or Thank You or needing a gift in the next 5 minutes. Which is why we’ve introduced to dotCommerce Gift Cards so you can help your customers allow their recipients to choose what they really want from you.

The immediacy of Gift Cards means that your gift can be delivered to your recipient in seconds, landing directly into their inbox with a message from you. We’re not talking a plain text email either, an engaging multi-part email designed just like you want it to, will arrive on the day and time you want it to, including as soon as you’ve bought the gift card! Read the rest of this entry »

Retaining customers can be quite tricky online. Online retail is predominantly about price. The accessiblity of different stores all in one place makes it easy to check prices between different stores, not even considering the abundance of price comparison sites. You may have the best price and value, remember value is not just price, but next time around when that customer is searching for something else you sell, or to repeat purchase, someone else may offer better value than you.

We’re not advocating continually dropping your price, you wouldn’t make any money and you could easily join the wealth of high street stores which over the past years have fallen into administration. Choosing who to purchase with online is a matter of value which includes service, delivery, and product information to name a few elements as well as price. Read the rest of this entry »

The stats speak for themselves.

• There are 6.2 million smartphone users in the UK, 2 million using iPhones and growing
• Mobile accounts for 12.59% of UK web traffic
• 10% of online UK purchases from mobile users already
• 10 million UK consumers purchased via mobile last year

The stats go on and on. Consumer habits are changing, 24 / 7 access to sites, apps, products and information are changing the way consumers think and buy, and when they research and purchase. Their expectations are high and ease of use is essential, yet many retailers and service businesses are not moving quickly to capitalize on this changing behaviour, in fact only 12% of retailers have a m-commerce strategy in place. Read the rest of this entry »

Last month, a select group of marketers descended on London for dotDigital’s first mCommerce seminar – an exciting and informative afternoon which took marketers about to embark on their first forays into mobile marketing through the essentials of what they need to know.

Sign up for our next mCommerce afternoon Read the rest of this entry »